Hotel Duquesa de CardonaHotel Duquesa de Cardona

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Legal Privacy Policy

Confidentiality and security are HOTEL DUQUESA DE CARDONA’s core values and we therefore undertake to ensure the User’s privacy at all times and not to gather any unnecessary information. Below we provide all the information necessary regarding our Privacy Policy in relation to the personal data collected, explaining

  • Who is the processor of your data.
  • The purpose for which we gather the data requested.
  • What is the legitimisation for their processing.
  • The length of time we store the data.
  • Who your data are assigned to.
  • What your rights are.
  1. 1.Data controller:

  1. TRAVIL 98, S.L. (B61948360)
  2. Paseo de Colón, nº 12
  3. 08002 Barcelona

  1. 2. Purposes, legitimisation and storage of the processing of data sent via the:

Purpose: To provide the means for contacting us and answering your requests for information and to send you information about our products, offers, discounts or events including by digital media, if you check the acceptance box.

Legal grounds: The user’s consent when requesting information via our contact form and checking the acceptance box for the sending of information.

Retention: Once your request has been resolved via our form or answered by email, if no new processing is generated and having accepted receipt of commercial communications until the user requests their de-registration.


Purpose: To manage and process your booking request and, if applicable, the deposit and/or payment of same, if accepted, to send you commercial communications regarding our products and services, including by electronic means).

Legal grounds: The user’s consent when requesting a booking using our form and checking the acceptance box for the reception of information.

Storage: During the booking period and, if applicable, once the stay has been formalised, during the term provided in law. In the case of accepting commercial information, until you cancel your subscription.


Purpose: To answer your information requests, deal with your requests and answer any inquiries or doubts. In case of sending a Curriculum Vitae by email, to have your curriculum to take part in our personnel selection processes.  

Legal grounds: The user’s consent when requesting information via our email address or when sending us their personal information and curriculum for our personnel selection processes.

Retention: Once your email request has been answered, if no new processing has been generated. In case of sending a Curriculum Vitae, the information will be kept throughout the personnel selection processes in progress and during 1 year for future processes.

Obligation to provide your personal data and the consequences for a failure to do so.

The supply of personal data requires a minimum age of 14 years, or, if applicable, sufficient legal capacity to enter into a contract.

The personal data requested are necessary to manage your requests and/or render the services that can be contracted and therefore any failure to do so signifies we cannot attend to you correctly nor provide the service requested.

  1. 3. Recipients of the data

Your data are confidential, will be used solely internally for the purposes described and will not be transferred to third parties unless under legal obligation.

No international transfers of your personal data to third countries outside the European Union are foreseen.

We shall not be liable for the privacy policy regarding the personal data you may supply to third parties via the links on our webpage, if any.

  1. 4. Rights in relation to your personal data

Any person may withdraw their consent at any time after granting it for the processing of their data. Under no circumstance does withdrawal of consent affect the execution of the subscription contract or the relations established previously.

Likewise, you may also exercise the following rights:

  1. Request access to your personal data or rectification of same when inaccurate.
  2. Request their deletion when, amongst other reasons, they are no longer necessary for the purpose for which they were governed.
  3. Request the limitation of processing in certain circumstances.
  4. Request opposition to the processing of your data due to your particular situation.
  5. Request data portability when so provided in law.
  6. Other rights recognised in applicable law.

Where and how to exercise your Rights: By writing to the party concerned at their postal or electronic address (provided in section A), indicating the reference “Personal Data”, specifying the right to be exercised and with regard to which personal data.

In the event of any dispute with the company with regard to the processing of your data you may lodge a claim with the Data Protection Authority (

  1. 5. Cookies



  1. 6. Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary measures of a technical and organisational nature to ensure the security of your personal data against alteration, loss and non-authorised processing and access.

  1. 7. Updating your data

It is important you inform us whenever there has been any modification so we may update your personal data; otherwise we cannot be liable for the accuracy of same.

We shall not be liable for the privacy policy regarding the personal data you may supply to third parties via the links on our webpage.

This privacy policy may be modified to adapt them to any changes on our website together with any legal or jurisprudential modifications regarding personal data which may appear, and you are therefore requested to read this policy every time you supply your data via this Website.

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